Call Center Incoming Call Form

Please Note:

Only fill out this form if they seem to be interested in selling

Do not submit this form if they "want to be removed from our list"

If they are upset about the offer, do not submit this form, you can disregard it

Email address (do not fill out that field with anything if they don't have an email).

Give as much detail as you can in the notes section.

Book appointment with Acquisition team only if interested. DO NOT BOOK AN APPOINTMENT UNLESS THE SELLER CLEARLY REQUESTS IT

What’s your name? (skip if you already have this)

What’s the reference number or parcel number on your offer so we can look it up? (make sure you get this correct - reference number is on the cover letter and the parcel number is on both the cover letter and purchase agreement)

Are you ready to move forward with the offer?

I want to make sure our team is able to reach you. Is this your cell phone that you called from? If not: “Ok, what’s that number? We’ll send you a text before calling back so you know who’s calling. *

And how about your email address? We’ll send you some additional information there too” (If they don’t have an email address, that’s ok)

Please include as much detail as you can in the notes section.

Book appointment with Acquisition team - OPTIONAL - We will call them back during business hours and we'll text them before we call, but if they'd like to schedule a specific appointment time you can do so here

Would the seller like to schedule a call?

No - Seller does NOT want an appointment (Default)

YES — Seller is requesting a call with acquisitions